Shipping policy
Shipping Policy
At Releify, we know you're excited to receive your order. Our goal is to process and ship every order as quickly as possible.
Processing Time
Orders are generally processed within 1–3 business days.
Please note that processing time is separate from shipping time.
Estimated Delivery Times
After processing, estimated delivery times are:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 6–12 business days
Australia: 7–15 business days
Other International Locations: 7–20 business days
Delivery times are estimates and are not guaranteed.
Tracking Your Order
When tracking is available, tracking information will be provided after your order has been prepared and shipped.
Please allow time for the shipping carrier's system to update your tracking information.
Shipping Delays
Occasional delays can happen because of:
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Customs processing
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Carrier disruptions
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Severe weather
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Public holidays
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High order volumes
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Other circumstances outside our reasonable control
We appreciate your patience if an unexpected delay occurs.
Incorrect Shipping Address
Please carefully review your shipping address before placing your order.
If you notice an error, contact us immediately at contact@releify.com.
We cannot guarantee that an address can be changed once an order has entered processing or fulfillment.
Lost or Damaged Packages
If your package appears to be lost in transit or arrives damaged, contact us at contact@releify.com.
Please include your order number, along with relevant photos or tracking information, so our team can review the issue.
Questions?
For shipping questions, contact: