Return & Refund Policy

At Releify, your satisfaction matters to us. If you're not happy with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the product must be:

• Unused and in its original condition

• In its original packaging

• Accompanied by proof of purchase or order number

For hygiene and safety reasons, certain baby products that have been used, worn, washed, or opened may not be eligible for return unless they arrived defective or damaged.

How to Request a Return

Before sending any product back, email us at contact@releify.com with:

• Your order number

• Reason for the return

• Photos if the product is damaged, defective, or incorrect

Our team will provide return instructions after reviewing your request.

Please do not send products back without contacting us first.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at contact@releify.com.

Please include your order number and clear photos of the item.

Refunds

Once an approved return is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process the refund.

Return Shipping

Unless the product is confirmed to be damaged, defective, or incorrectly supplied, customers may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by applicable law.

Order Cancellations

If you need to cancel or modify an order, contact contact@releify.com as soon as possible.

We cannot guarantee cancellations once an order has entered processing or fulfillment.

Need Help?

We're happy to assist with your order.

Email: contact@releify.com
Brand: Releify